Improving Integration, Reducing Hate Crime and Building Happier Communities for Everyone in Bradford
To understand the drivers of hate crime and what ‘positive integration looks like in practice’. This project required careful handling and framing of sensitive and complex issues in order to gain stakeholder support and full participation.
Timeframe: 8 weeks
Context: 650 individuals were engaged 1:1 including: National and regional leaders, influential local and regional stakeholders to gain support for community engagement. NGOs and voluntary groups. Muslim women, Eastern European and Roma community, Black, African/Caribbean and Black British Communities, Refugees and Asylum Seekers.
Co-designed Guiding Principles for the shortlisting and testing of ideas with the Partnerships Group representing faith and system leaders and voluntary groups. Developed a strategy and recommendations on: employment, dealing with hate crime, education and building thriving, empowered and connected communities.
Outcome: £1.3 million of initial funding to implement Bradford For Everyone followed by further funding and support.
Recognised by the Intercultural Cities Council for Europe, for best practice in engagement and empowerment of diverse communities.
The report was produced for wide circulation among the project partners, leaders and NGOs engaged. It was used as the basis for the development of Bradford For Everyone and to hold projects to account - ensuring they were reflecting the wishes of communities.
PLEASE NOTE: Stakeholder engagement reports are most often confidential. We are showing a snapshot of the content here. At the interview stage, we are able to share reports online in the meeting.
" The Social Kinetic brought a level of sophistication to the approach that provided a voice and influence to very different groups of people from across our district. They delivered amazing community engagement events, research and focus groups in an incredibly short timescale, without any compromise on the quality of the engagement or the content. The joint working made sure that we made the best use of the expertise of the Social Kinetic along with the local knowledge, relationships and expertise in my team. What particularly impressed me was the level of analysis and understanding that was applied to the feedback provided by local people. The hours spent on this and the expertise brought to it by the Social Kinetic team added real strength and value to the outcome. The Social Kinetic team very quickly got an understanding of Bradford and worked with an enthusiasm and energy that made their commitment and passion for this work very clear.”
Ian Day
Assistant Director, Neighbourhood and Customer Services
“ The work we carried out with SK to support cohesion and integration was revolutionary for Bradford district. SK always bring new thinking and insight to any project. What we achieved together was inspirational and continues to inform our strategy and work across communities. Since that time, Claire and her team have remained committed partners to our work, staying in touch and always happy to share insights and offer advice. I am excited to continue my work with SK as a member of the Sounding Board and see our mutual passions and dedication to people and communities drive success in other places, as it has in Bradford.”
Zahra Niazi
Strategic Equalities, Diversity and Inclusion Lead for Bradford District and Craven Wellbeing Board
More insights
The BPS Member Journey: Creating a Better Future for Psychology
Thinking beyond the initial engagement phase. An award-winning example of Re-imagining and co-designing the future.
With BPS we took them on a journey, to understand their wishes and needs, co-designing and co-producing the vision and strategy for the future. Culminating in a 3 day digital summit attended by members and stakeholders across England, Scotland, Northern Ireland and Wales.
Timeframe: 4 months
“This ambitious project has been an important journey for members and the organisation. The largest review of its kind in our history. It has enabled us to define a bold and ambitious future vision that everyone, including our members, are excited about. Also, your creative and innovative approach to our digital Summit gave our stakeholders a voice when they thought they might not have one. What you have achieved is something that will remain with us for a long time.”
- Karen Beamish
Director of Membership and Professional Development
Examples of engagement assets and stimulus
Journey Mapping
Ideation and Prototypes
Personas
Report Contents - the report is confidential. Here, you can see the breadth and depth of issues covered.
Our engagement with members enabled us to identify personas of typical members, in addition to their journey maps. This was essential to the development of the strategy for best practice and professional development.
Making the case for the role of AI in healthcare
National and regional stakeholder research and engagement, systems mapping and strategic recommendations. Engagement and outputs were tailored to multiple stakeholder groups. Some highly confidential.
OUTCOME: The findings were used for co-design of the AI strategy including the citizens’ framework and the forum for ethical AI.
Timeframes: 16 weeks
Context: Lack of understanding and inaccurate communications/reporting was fuelling fear and mistrust. Simultaneously, healthcare systems were overburdened and needed a solution that AI had the ability to give with the potential to save and enhance lives.
Mapped high level potential role of AI to deliver healthcare policy, close delivery gaps and provide solutions to key challenges. Mapped healthcare systems and potential touchpoints for AI/health tech. Identified critical stakeholders to support buy in and adoption.
Who we engaged: We identified, recruited and engaged an extensive group of senior/stakeholders, key influencers and digital transformation nationally and regionally across the NHS, NHSD and DoH. Academia, commissioners, Royal Colleges, charities, patient groups, regulators and providers across: acute, primary, ambulatory and social care. From interviews with Matt Hancock to Simon Stevens and junior doctors.
Examples of stakeholder and landscape mapping
Visual Minutes
There are multiple ways we can design and share stakeholder maps and touchpoints. Here are two very different examples to illustrate the breadth of the approaches we can take. The key is to develop stakeholder and system maps which achieve the objectives and can be used as valuable tools for building awareness and the development of strategy and ideas. The examples below are both pre-Covid.