Play with Purpose: Facilitating Conversations. We use Lego and/or role play to facilitate difficult conversations playfully. It makes it easier for stakeholders to communicate complex or difficult ideas and opinions.

World Café. A workshop format used for sharing and building ideas and solutions, to inspire, understanding and connection. Participants have short facilitated discussions about a topic, capturing their ideas, so others can build on them. Then rotating to the next café table, where they immerse themselves in a different topic.

Focus Groups. Facilitated group discussions where participants with share ideas, opinions and experiences, socialising their views to reach deep insights. Also used to source and test ideas, concepts, products and services, and gather feedback to refine them.

Deliberative Forums & Events. Brings stakeholders together to debate, build shared understanding, innovate, develop ideas and make decisions collectively. Knowledge and information is shared to fuel the conversation. Often used to engage multiple groups with clashing or different perspectives.

Place Based Research. An ongoing process of creating relationships, building deep mutual understanding and gathering opinions and views of the stakeholders by immersing ourselves 'with the people - in a place'. This could be a community, a workplace or service. The purpose may be to unearth the challenges or opportunities of a specific group, to socialise, source and co-produce ideas.

Community Drop-ins. We set up a dedicated space in a strategically located venue where participants can easily drop in and engage in live learning and carefully designed research activities. We offer multiple activities to choose from, so participants can engage for one minute or one hour, adjusting to their availability.

Qualitative Research. The use of narrative, not numbers, to understand and describe how people make sense of their world and the experiences they have. Insight and data is gathered from observation, interviews, questionnaires, focus groups, recordings in natural settings, documents, and artefacts. Often used to answer the why's and how's of human behaviour, opinion, and experience.

In-depth Interviews. Semi structured conversations where we explore the deep thoughts of your stakeholders. Telephone, online and face to face (when possible). We create tailored stimuli and use collaboration tools to make interviews interactive and meaningful, and ensure we get the depth needed.

Action-learning. Live testing and learning with key groups, ideally in a dedicated online or in-person environment. Users interact with the knowledge and findings, reflecting, learning and adding to the insights in real time.

Cultural Safaris. Ethnographic research technique where we immerse ourselves in the day-to-day activities of your stakeholders. Capturing their experiences, walking in their shoes together with them. Used to build empathy and deep understanding.