Bespoke and interactive innovation workshops: Each workshop was designed to co-produce solutions and recommendations
Bespoke tools, including ideation and planning.
Journey mapping, storyboarding & personas for each workshop.
Co-production of the vision and ideas.
Agile and ‘appreciative enquiry’ approach to ensure we remained focused within the 3-hour timeframe.
Content that was sensitive to the diversity of stakeholders and inclusive to maximise collaboration and learning.
Experience Gurus and Lived Experience: Each workshop was led and designed by expert facilitators.
Accessible venue and staging: We ensured venues were inclusive across the spectrum of needs and was accessible for vulnerable guests. We engaged and supported them in the lead-up and on the day. A dedicated member of staff was on hand throughout the workshops.
Short turnaround: Dates, times and duration of the workshops were preset, with only two weeks to prepare
Five very different subjects: One subject per workshop
The outputs had to inform the strategy
Service users with complex needs
NHS, NHS X and NHS Digital
Social Care and NGO staff
